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7-day free trial｜30-day free exchange Welcome to try Espandi products, enjoy a 7-day free trial period, and free returns and refunds within 7 days.
If you are not satisfied within 30 days, we also provide exchange service.

Exchanges are subject to the following conditions: the product must remain intact in its packaging, include all accessories, and provide original proof of purchase. This is our confidence in quality and our commitment to customer satisfaction. Thank you for choosing our products, we will continue to work hard to provide better services.

Are there shipping charges for returns or exchanges?
A shipping fee of NT$60-120 is required (the shipping fee is charged by the logistics company, not our company)


For returns and exchanges, click here: Returns and Exchanges Area

fill in

Name, phone number, shipping address (or 7-11/FamilyMart store name)
Reasons for return and exchange. Remittance account. You can send it back by yourself or ask customer service to send logistics to collect it. After receiving the return, a refund will be arranged within 3 days.

Shipping address: No. 25-9, Quanzhou Road, Houli District, Taichung City / 7-11 Houli Houcheng Store