30-day Satisfaction Guarantee

30-day trial guarantee, decide after wearing

The only way to know if protective gear is good is to wear it. This is our promise to every customer.

 

Before applying for a return

Many times, protective gear feels "off" not because the product is faulty, but because the way it's worn needs adjustment.

LINE us first (click the LINE icon in the bottom right corner), and we'll help you confirm if you're wearing it correctly – sometimes a small adjustment can make a world of difference.

 

Return process

Still feel it's not suitable? No problem at all, just follow these steps to apply:

Step 1｜Add LINE customer service and provide your order number + refund account

After our confirmation, we will provide you with a convenience store tracking number for return, and we will cover the shipping fee.

Step 3｜We will process your refund within 1-2 business days after receiving the item.

 

Return Conditions

  • Apply within 30 days of purchase
  • Product must be in its original complete packaging, with all accessories included
  • We understand that protective gear needs to be worn to assess its fit, so minor signs of use are completely acceptable.
  • Products that have been washed or are obviously damaged cannot be accepted. 


💬 If you have any questions, LINE us - it's much faster than filling out a form. We respond with real people, not robots.

This is our commitment to quality and customer satisfaction.
Thank you for choosing ESPANDI; we will continue to provide you with more reliable and higher-quality service.