Terms of service
Welcome to espandisport.com (the "site"), run by 義班迪商店 (Espandi Sport, Taiwan business ID 94438048, "we"). Before you order, please read these terms and our privacy policy; placing an order means you agree to these terms.
Orders
- After you place an order, we email you an order confirmation. The sale is agreed once we have confirmed the order and it is paid, or you have chosen cash on pickup.
- If an item is out of stock, a price or product detail is clearly shown in error, or the order details are too incomplete to ship, we will contact you first and cancel the order only with your agreement. Any payment will be refunded in full.
Prices and payment
- Prices are in New Taiwan dollars (TWD). The price shown when you place the order applies.
- You can pay by credit card, ATM transfer, convenience-store payment code or cash on pickup. Payments are processed by ECPay.
- ATM and payment-code orders must be paid before the deadline shown; unpaid orders do not go ahead.
Delivery
We deliver to 7-ELEVEN and FamilyMart stores for pickup, and to your door. See the shipping policy for dispatch times, fees and pickup notes. Please enter the recipient's correct name and mobile number, as stores check the recipient's name at pickup.
Returns (7-day cancellation right and 30-day trial)
- Within 7 days of receiving your order: under Article 19 of Taiwan's Consumer Protection Act, you may cancel the purchase (return it) without giving a reason. We pay the full return shipping, and we won't refuse a return because the item has been opened, tried on or washed.
- Day 8 to day 30: within 30 days of purchase, you can return a product with its original packaging and all accessories. Normal signs of trying it on or wearing it a few times are fine; washed, visibly sweat-stained, or damaged products can't be accepted. We reimburse return shipping up to NT$60.
- Hong Kong orders: returns or exchanges only if the item is faulty, wrong or damaged in transit; contact us within 7 days of delivery.
- Refunds are made within 1–2 business days of receiving the return; card payments are refunded to the original card. See the 30-day peace-of-mind trial for what we accept and how it works.
Product use
Products on this site are general goods, not medical devices, and have no medical effect. A brace only gives support and a wrapped feel; it does not replace a doctor's diagnosis or treatment. If you have pain, an injury or lasting discomfort, see a doctor first.
Intellectual property
The text, images, videos, trademarks and design on this site belong to us or their owners. Do not copy, adapt or use them commercially without our written permission.
Limitation of liability
We work to keep the site running and its information accurate, but it may be interrupted by maintenance, network problems or events beyond our control. As far as the law allows, we are not liable for indirect or consequential loss. This does not affect your rights under Taiwan's Consumer Protection Act or other laws.
Changes
We may update these terms. When we do, we will post the changes on this page and update the date. Changes apply only to orders placed after they are posted; existing orders follow the terms in place when they were placed.
Governing law
These terms are governed by the laws of Taiwan (R.O.C.). Both sides will first try to resolve any dispute in good faith. If it goes to court, the Taiwan Taichung District Court is the court of first instance, without affecting your right to sue in the court where you live under Article 47 of the Consumer Protection Act or the small-claims procedure of the Code of Civil Procedure.
Contact
義班迪商店 (Espandi Sport)
Owner: Chiang Meng-Han (蔣孟涵)
Business ID: 94438048
No. 25-9, Quanzhou Rd., Houli Dist., Taichung, Taiwan
Email: contact@espandisport.com
LINE: Add our LINE customer service
Last updated: 28 October 2026